On 16 May the second Benchmark Meeting took place online to discuss upon the  on the agreement of the training modules to be developed.

During the first meeting back in April,  it was agreed to add an additional step to the process:  to define the “personas” definition for the EULEP Project. A Persona is a fictional customer that represents the characteristics of a group of your customers. As a result of the discussion, partners agrees during the second Benchmark Meeting on the EULEP Personas and the corresponding learning outcomes based on those profiles.